Being based in the Principality, we are mindful of the differences the Welsh language, culture and geography can bring. As recognition of this, we have been awarded a kitemark by the Welsh Language Board.
It is likely that this appreciation and the use of Welsh-speaking bailiffs have contributed to our success in Wales. This attitude to regional social differences is implemented in England where this success has been emulated.
Where We Excel
- Local Authority
- Proserve works closely with several local authorities assisting them to raise their debt recovery expectations and performance. Our main field of expertise lies in the recovery of PCN’s.
- Debt Collection
- Proserve will assist individuals and businesses in the recovery of all types of outstanding debt. This recovery is always carried out on a no win no fee basis. Successful recovery is charged at an agreed percentage of the debt which currently stands at 20%.
- Legal Services
- We also have a specialised arm – Proserve Legal – that deals with court orders, evictions and tenency deposits. Proserve Legal specialise in the recovery of rent arrears, trade debts and tracing of previous tenants who have left owing money.