Being based in the Principality, we are mindful of the differences the Welsh language, culture and geography can bring. As recognition of this, we have been awarded a kitemark by the Welsh Language Board.

It is likely that this appreciation and the use of Welsh-speaking bailiffs have contributed to our success in Wales. This attitude to regional social differences is implemented in England where this success has been emulated.

Where We Excel

Local Authority
Proserve works closely with several local authorities assisting them to raise their debt recovery expectations and performance. Our main field of expertise lies in the recovery of PCN’s.
Debt Collection
Proserve will assist individuals and businesses in the recovery of all types of outstanding debt. This recovery is always carried out on a no win no fee basis. Successful recovery is charged at an agreed percentage of the debt which currently stands at 20%.
Legal Services
We also have a specialised arm – Proserve Legal – that deals with court orders, evictions and tenency deposits. Proserve Legal specialise in the recovery of rent arrears, trade debts and tracing of previous tenants who have left owing money.