Had A Visit?

Have You Been Visited by One Of Our Officers?

This area of our website will attempt to answer some of the questions you may by explaining ;

  • Who a High Court Enforcement Officer/Certificated Bailiff is
  • On whose authority the civil enforcement officer is acting
  • Why you have been visited by a civil enforcement officer
  • What can happen next
  • What action you can take
  • What to do if you have reason to complain about the actions of the enforcement officer

For answers to all of these questions and more please visit our FAQ page HERE

We also recognise that if you are visiting this part of the website you may be in financial difficulty and in need of help.

There are many organisations that can help people suffering from a debt problem and Proserve supports their good work in supporting people who, through no fault of their own, find themselves in financial difficulty.

We encourage anyone reading this page to use one of the links below to help them seek advice and help.

National Debtline
Offering debt advice for people living in different parts of the country. This is because the law concerning debt varies depending on where you live. This service is free

Citizens Advice Bureau
Helping people resolve their legal, money and other problems by providing free, independent and confidential advice, and by influencing policymakers.

Credit Action
Credit Action is the UK’s financial capability charity, dedicated to helping people stay on top of their mone

Consumer Credit Counselling Service
Contact details for the Consumer Credit Counselling Service, which offers free and impartial advice on debt and money management

Samaritans
Available 24 hours a day to provide confidential emotional support for people who are experiencing feelings of distress, despair or suicidal thoughts.

Bailiff Advice Online
There is a great deal of confusion not only about the charging and manner in which bailiffs execute warrants, but about the entire process, such as: a levy, warrants of executions, walking possession to name but a few. This site will fill in the gaps.

Proserve’s Code of Conduct can be found HERE